Privacy policy

Who we are

Dundon Trade Systems provides marketing, advertising, CRM and automation services for UK trade and home service businesses. If you have any question about this policy, contact us through the enquiry form on this site.

What we collect

Details you give us: name, business name, email address, telephone number, trade or service, service area, and the answers you provide in the Trade Growth Audit or an enquiry form.

Technical information: pages viewed, referring source, device and browser type, and advertising campaign identifiers where you arrived from an advert.

Why we use it

To respond to your enquiry, prepare your Trade Growth Audit, arrange calls, send the follow up you asked for, and to measure which adverts and pages produce enquiries.

Our lawful bases are your consent, and our legitimate interest in responding to business enquiries and improving our service.

Cookies and tracking

Essential cookies keep the site working. Analytics and advertising cookies, including Meta Pixel and Google Analytics where configured, are only used after you accept them in the cookie banner. Nothing is loaded or fired before you accept. You can change your choice at any time by clearing this site's storage in your browser.

Sharing

We use trusted providers to run the service, including form, email, SMS, CRM, hosting and advertising platforms. They process your details only to deliver those services. We never sell your information.

How long we keep it

Enquiry and audit records are kept for up to 24 months after our last contact, unless you ask us to delete them sooner or we have a legal reason to keep them longer.

Your rights

You can ask for a copy of your information, ask us to correct or delete it, object to how we use it, or withdraw consent to marketing at any time. Email us and we will action it. You may also complain to the Information Commissioner's Office.